Improving Process Improvement

Improving Process Improvement

The Army Office of Business Transformation aims to improve CPI to make sure the Army uses the right methodology for the right job, potentially saving billions By MG Camille M. Nichols and LTC Jeremy Gwinn The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have not yielded the expected results. Improving the business processes of the Army is, in part, why the secretary of the Army established the Office of Business Transformation (OBT) in April 2009. By applying rigorous analytics and data mining and exploring the appropriate type […]

Continuous process improvement coming to your nearest ACC field office

Continuous process improvement coming to your nearest ACC field office

By Ms. Dawn M. Scott   The Army Contracting Command (ACC) has established a continuous process improvement (CPI) team in its Operations Group that will assist with the implementation of initiatives throughout the command. “The goal of the CPI program is to document, analyze and improve all of our processes, measure our success along the way and to take the organization to increasingly higher levels of performance. High-performing organizations improve employee morale and customer satisfaction,” said J.R. Richardson, ACC Operations Group director. “I have established very effective Lean Six Sigma programs at other organizations, and I can attest to the great things that CPI programs can do for organizations.” Lean […]

PEO C3T majors use Lean Six Sigma training to take on thorny issues

PEO C3T majors use Lean Six Sigma training to take on thorny issues

Meg Carpenter   If necessity is the mother of invention, then aggravation is the father of process improvement. Undocumented methods for in-processing were so frustrating to Maj. Marty Jackson, he leveraged his Lean Six Sigma (LSS) training to find a solution. It took the former assistant product manager for Joint Battle Command-Platform (JBC-P) 15 days to set up his e-mail when he in-processed. Jackson, now the Executive Officer to the Program Executive Officer for Command, Control and Communications-Tactical (PEO C3T), refused to let his experience be the norm. He completed a Green Belt LSS project to increase in-processing efficiencies within Project Manager JBC-P. His LSS team made two recommendations. First, […]