Building Credibility

Building Credibility

Program managers need the right mix of character and action to build a foundation of trust. by Col. Joel D. Babbitt Credibility gives authority and brings trust; it is the reward of good decisions, the product of consistent results and the currency that every leader deals in. If a program manager (PM) has credibility, people trust them to do what they say and then give the time, resources and the leadership support to do it. The opposite is also true. Indeed, as now-retired Gen. Stanley A. McChrystal noted, “Credibility equals freedom of action.” Credibility is especially key in the world of acquisition, where trust equals money, and a breach of […]