FIGURE 2
AIMING HIGH, ACHIEVING HIGH Another key measure of success for the Agile Solution Factory is the release quality metric (RQM), which assesses the amount of defect-free story points delivered in a release under a service-level agree- ment (SLA). Since the Agile Solution Factory’s inception, RCAS has achieved 99 percent defect-free releases, on average. (Graphic courtesy of CACI International Inc.)
National Guard to manage mobilization, safety, personnel and force authorization activities more efficiently. RCAS provides a standardized, integrated solution that links approximately 10,500 Guard and Reserve units at roughly 4,000 sites in 54 U.S. states and territories.
More than 50 percent of the Army’s force structure is in the Guard and Reserve component. To support such a broad swath of stakeholders and their associated requirements, RCAS must react quickly to change and make careful use of avail- able resources. Experience has proven that traditional software methodologies like waterfall were not able to keep pace with a dynamic mission set and the need to adapt quickly to evolving capability gaps.
In 2013, RCAS leadership saw burgeoning demand from end users to receive high-quality software that addresses business value but focuses on decreased time to market. Te waterfall model is a development process that flows sequentially through
a predetermined series of phases, each requiring extensive doc- umentation before the next can begin: requirements, design, implementation, verification and maintenance. Terefore, the customer must define and document the totality of require- ments before the design phase.
Tis is in stark contrast to Agile, which focuses on prioritizing high-value requirements and prototyping solutions with a focus on speed to market. Agile involves the customer more regularly to provide guidance on the development process. Using waterfall, a contractor could spend months, if not years, in the requirements phase but still end up developing a product that doesn’t satisfy the customer’s expectations. Agile resolves this.
Te product lead for RCAS reached out to industry, and the resulting feedback led to the decision that not only would an Agile framework be necessary, but there would need to be an “all in” approach to the transition. Once RCAS leadership made the decision to “go Agile,” successful implementation began with
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