calls as well as all commercial calls. A telecommunications trunking system enables many clients to share a stan- dard set of telecommunication lines, or frequencies, to access the telecommuni- cations network, in much the same way as the roots and branches of a tree share a common tree trunk.
As such, Fort Leonard Wood served as the test bed for I3MP and its project partners to identify and overcome numerous chal- lenges, learning valuable and sometimes difficult lessons. Te experience will help the Army move forward with the deploy- ment of VOIP using AS-SIP.
WHY VOIP? Te maturity of IP technology, the increasing competition among internet service providers and the improved net- work security offered by IP technology provided compelling reasons for Army installations
to transition. But AS-SIP
was not a simple solution to install for the first time. While it is a better, faster and cheaper technology than TDM, AS-SIP
SURVEYING THE SYSTEM Brendan Burke, right, product manager for I3MP, tours Fort Leonard Wood’s new voice telephone service in December. The installation capability set modernization, a four-year effort, moved approximately 19,900 users to an IP- based communication system and pointed the way for other Army installations to transition to a voice architecture for reliable installa- tion communications offering mobility, voice mail and caller ID. (U.S. Army photo by Scott Sundsvold, I3MP Strategic Communications)
is not widely understood. A scarcity of the necessary technical knowledge, skills and expertise within both the public and private sectors has complicated the effort.
AS-SIP, based on the commercial stan- dards for the Session Initiation Protocol, is the DOD standard signaling protocol used on information system networks that provide end-to-end assured services. Using IP networks, AS-SIP enables inter- net telephony for voice and video calls, as well as instant messaging, in much the same way as a smartphone.
THREE PROBLEMS FOUND On a VOIP telephone system, a phone call is technically an “AS-SIP session.” To avoid confusion, this article will refer to an AS-SIP session as a “session call.” During Fort Leonard Wood’s transition from TDM to IP, I3MP identified three things that can go wrong when initiating an AS-SIP session—that is, when mak- ing a session call. (Te specific reasons for why a session call fails are too complex and varied to describe in detail.)
• No call: User A tries to invite User B to join a session call, but the invita- tion is not completed.
• Failed call: User A invites User B to join a session call, but the network never initiates the session call, so it is not made.
• No audio: User A initiates a success- ful session call with User B, but User A is not able to hear User B, or vice versa. Or User A initiates a successful session call with User B, but neither user can hear the other.
RECOMMENDED RESOLUTIONS When AS-SIP receives an invitation to join a session call, an AS-SIP message responds with an interpretation of a cor- responding request and a receipt. When protocol failures happen, error messages occur. Tese error messages are useful for troubleshooting.
In the case of the three identified issues, the only error message sent was “488 Not Acceptable Here,” which does not define
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