$ just part of being an AL&T professional.


“There’s more to it than that,” he said. “We need to elevate the stature of our key leaders and make sure they really have the qualifications they need to do those jobs. And by key leaders, I mean program man- agers, PEOs, chief engineers, contracting officers, [and] product support manag- ers—the people who really have, through their job, direct control over the things that we buy. And that covers service con- tracting and service program management as well as product management.


“There should be visible evidence that you are an elite group, that you are at the pin- nacle of your profession.”


More training with industry would help the AL&T Workforce, Kendall said. So would rotational assignments to “get peo- ple out of their offices and out into the


field more,” whether to program offices, industry, or Federally Funded Research and Development Centers.


“I think we have a tendency to look inward at our own bureaucratic processes too much, instead of outward at the job we’re trying to accomplish and what it takes to really do it.”


In addition to making tough choices, AL&T professionals need to be prepared to answer tough questions, he said. “My view is that opinion is good. Opinion informed by strong arguments is better. Opinion informed by strong arguments backed up by data is best.”


CONCLUSION Ultimately, Kendall told the audience at the PEO/SYSCOM conference, “It’s not about the rules that I write or Dr. Carter wrote,


or legislation from the Hill. It’s about your judgment. It’s about what you do every day out there. And if you’re not good at that, we’re not going to be successful. Period.


“I think my job, more than anything else, is to support you and to help you be bet- ter at what you do. … I hope to be around for a few more years and see this through. It’s going to take a while to get the institu- tion to respond, but I think we’re making progress. We’re going to keep on this path. We really have no choice.”


MARGARET C. ROTH is the Senior Editor of Army AL&T Magazine. She holds a B.A. in Russian language and linguistics from the University of Virginia. Roth has more than a decade of experience in writing about the Army and more than two decades’ experience in journalism and public relations.


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