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ARMY AL&T


learning is already helping customers and students.


“We’ve built this new reality into our work processes and leveraged our skilled staff to keep things running,” he said. “We did these things faster, in part thanks to the great support we received from Wash- ington Headquarters Services. Getting licenses, hardware and awarding the work helped remove any barriers that we might have had to our success.”


CONCLUSION DAU’s continued expansion of online learning has demonstrated DAU can deliver quality learning in the virtual environment at scale. DAU will continue to increase flexibility and expand digital offerings, while ensuring the workforce can complete the training with less time away from their jobs and families.


READY FOR DELIVERY


Items provided with COVID-19 vaccines at Operation Warp Speed headquarters in Washington D.C. on November 13, 2020. DAU generated new support and training assets to help battle COVID-19. (Photo by EJ Hersom, Defense.gov)


For more information about DAU’s COVID- 19 response and other achievements, refer to the 2020 DAU Annual Report at https:// go.usa.gov/xeqBT.


“Back then, a lot of student feedback was ‘thank yous’ for getting them the classes they needed,” Timmermann said of the early period of COVID. “DAU is work- ing to become a frictionless, user-friendly and adaptable platform. Te faculty is willing to change and adapt to this new environment, and I think this willingness to transform ourselves leads to less friction for students.”


During 2020 and 2021, DAU has contin- ued to expand virtual instructor-led training support and support


DAU’s expanded technology capabilities have also been used for events, webi- nars and even DAU’s flagship event of 2021—TEDxDAU Platforms of the


Future—to a virtual-only audience of approximately 3,600.


“Te technology and support piece has been critical to our success,” Hamm said. “We’re continuing to scale up our support and implement technology that can be accessed from anywhere to deliver more than just training. We didn’t let it slow our work down at all.”


staff.


Because of these successes, DAU is not going to go back to how things were before. Hamm highlighted several of the advancements, including the perma- nent shift from a .mil to a .edu website and expanding remote work solutions, as examples of how DAU’s focus on virtual


SHANNON SEAY is a DAU professor of acquisition and program management. He holds an M.S. in management of information systems from Florida Institute of Technology and a B.S. in industrial design from Auburn University. He is Level III certified in program management.


MATTHEW SABLAN supports the DAU communications team. He has a B.A. in history and English from Marymount University and previously wrote for the Defense Contract Management Agency and the U.S. Army Combat Capabilities Devel- opment Command Ground Vehicle Systems Center (formerly the Tank and Automotive Research and Development Center).


https://asc.ar my.mil


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