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IPPS-A FACTO


Cell looked at what came out of the SAT Lab and the Dual Entry Cell and asked, “What National Guard policy or procedure do we have to change based on this new system?” For any defect that came in, members of the P3 Cell worked side by side with IPPS-A program personnel to determine why it was a defect and strategize how it could be fixed.


• The Tactical Operations Center: This team managed all of the activities


from the SAT Lab,


the Dual Entry Cell and the P3 Cell, and facilitated coordination among units.


As a result of our agile structure, these four cells enabled us to swiftly address issues and strategize solu- tions with the help of our Army National Guard counterparts. We brought in developers to work hand in hand with data owners and end users to fix defects and improve the system. Tis was a first: Never in the history of the Army had we deployed new equipment while simulta- neously improving it based on stakeholder feedback.


CONCLUSION The Pennsylvania and Virginia Army National Guards are the first states to integrate IPPS-A into their daily human resources operations, and we’ve received feedback that the system is making a difference. IPPS-A provides increased transparency and accessibility, enabling Soldiers to operate on-the-move and accomplish routine tasks that previously required an in-person trip to a G-1 or S-1 shop. Soldiers can now request updates to their records, monitor the status of their personnel actions and submit help inquiries from the palm of their hand. Self-service transactions are automated,


30 Army AL&T Magazine Summer 2019


paper-free and trackable from initiation to approval.


In addition, because of IPPS-A’s mobile capabilities, commanders and human resources professionals can review and


As we proceeded through the development process, we learned how to optimize communication between IPPS-A’s internal teams (including developers) and external stakeholders and to work together as one cross- functional, agile team.


approve transactions without being tied down to their desk or workstation. Commanders can now view analytics of their formation and view their Soldiers’ skills directly in the system, a level of access not present in the legacy environ- ment. “With IPPS-A, I can track which Soldiers have which certifications,” said Capt. Isaac Rivera of the Virginia Army National Guard. “As the commander of a maintenance company, that makes me very excited.”


IPPS-A is transforming the Army’s human resources business, which will pay huge dividends for the total force in the years to come. By introducing modern, redesigned functionality and offering real-time avail- ability and self-service capabilities, IPPS-A improves transparency for all Soldiers. Te


system streamlines processes across all three components into one way of doing business, and enables the Army to opti- mize Soldiers’ capabilities and maximize contributions to Army readiness, task organization and mission accomplishment. As one of the senior-most leaders of the Pennsylvania Army National Guard, Col. Laura McHugh, said during the limited user test, “IPPS-A has set the standard for how the Army should implement an Army system.”


Learning from Moltke, we made disci- plined and prioritized choices during development that led to IPPS-A’s successful deployment to the Penn- sylvania Army National Guard and enabled us to move forward in our journey to modernize human resources and talent management across the total force. We adapted to enemy contact and counteracted that by massing the right talent in Fort Indiantown Gap, Pennsylvania, for the risk reduction event, the system- acceptance test and the limited user test. By restructuring our teams and


increasing communication with both internal and external stakeholders, we remain on track to bring IPPS-A to the rest of the Army National Guard and beyond.


For more informat ion, go to www.ipps-a.army.mil.


COL. GREG JOHNSON is chief of the IPPS-A Functional Management Division within the Office of the Deputy Chief of Staff of the Army for Personnel. He holds a master’s degree from the U.S. Army War College, a Master of Policy Management from the Georgetown University Public Policy Institute and a Master of Education from the University of Oklahoma, as well as a B.A. in U.S. history from the University of San Francisco.


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