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ENGAGING FOUR GENERATIONS OF WORKERS


for how the Army security cooperation process works, the Fairchild Fisk Giroux team gained insight on how critical it is, especially for new personnel, to gain an understanding of the roles of others in the enterprise.


Traditional training models—slideshow briefings, recitation and the like—are not reaching the training audience as effec- tively as they once did. Tose models provide enormous amounts of content but fall short of delivering it seamlessly to audiences in the Information Age. Te instructor-led course provides a new forum that brings experts on board and provides the most relevant information to the foreign military sales training audi- ence. Te course was designed to prevent cognitive overload when conducting facil- itated instructional training with digital learning content. Te content is deliber- ately delivered in smaller doses with only a few tasks required in each learning module


An added benefit of HTML-based modules was the ability to design courseware that could operate on a wide range of devices, such as computers, phones and tablets.


and continuously aligns with foreign mili- tary sales goals and objectives, rather than having all content provided before a final examination or simulation.


Te security assistance enterprise instruc- tor-led course pairs updated, complex content and expert resources to transform the topics of foreign military sales and processes into engaging, visually creative and exciting lessons. Tere is a strong focus on visual content to improve knowledge retention. According to research presented in the British Journal of Developmental Psychology article “Te Development of


the Picture-Superiority Effect,” people only retain about 10 percent of informa- tion presented verbally. When they see an image, however, they remember up to 65 percent of the material. Tis phenomenon is called the pictorial superiority effect.


MEMORY RETENTION AFTER 72 HOURS VS


RETENTION WITH IMAGE


(Text and Image)


WITHOUT IMAGE (Text or Audio Only)


RET ETENTION


Adults learn best by doing. Tis course is fairly unique in the number of hands- on exercises and immersive experiences integrated with traditional instructor-led training. For example, there are a number of computer-based simulations in the course for students to complete, in which the student plays the role of a new country program manager. In that role, the student learns the responsibilities associated with that position; then through shadowing others in the Army security assistance enterprise, learns the duties of their respec- tive positions. Students have said these are fun, engaging and effective learning expe- riences. “It’s nice to have an iPad assigned instead of a bunch of books, and to be able to take it with us at the end of the day,” said Dr. Juanita Stewart, DASA DE&C senior IT systems analyst lead and member of the beta testing session of the instruc- tor-led training portion of the course. “It shows this course is up to date. Taking part in the [student-enacted] vignette helped me retain the information on how countries interact with each other in secu- rity assistance and cooperation.”


PICTURE PERFECT


The course was deliberately designed to prevent cognitive overload. The content is broken up into smaller doses, focusing on visual content, which improves knowledge retention by 65 percent. This is known as the pictorial superiority effect. (Illustration by USAASC)


Te Army security assistance enterprise course adds an extra motivational touch to the training incentive, because experi- ence has shown that when students receive


56 Army AL&T Magazine Summer 2021


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