ALL ABOUT U


A TRADITION OF INNOVATION


The Army has fostered a culture of innovation throughout its history, working with innovators like Bell Labs and other industry partners. Bell’s relay computer was used by both the Army and the Navy to perform complicated calculations about the projected path of an anti-aircraft shell. (Photo by Bell Telephone Magazine, Summer 1946)


tremendously wise, when it comes to building stuff for Soldiers.”


TRAINING MATTERS Dr. Pam Savage-Knepshield is a research psychologist with the U.S. Army Combat Capabilities Development Command (DEVCOM) Data Analysis Center (DAC). She leads the human factors engi- neering and HSI efforts at the Program Executive Office for Command, Control and Communications – Tactical, and she said it’s vitally important for HSI practitio- ners to have adequate training in the field.


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DEVCOM Data Analysis Center's "human systems integration workforce possesses the expertise to design and conduct [Soldier touchpoints] as well as collect, analyze and report results,” she said. Teir skills include experimental design, human performance measure- ment, statistical analysis, and knowledge of user-interface and system-design prin- ciples for the specific domains in which they work. But that specialized knowledge is not available everywhere. “Even though there is greater emphasis on [Soldier touch- points] across the Army, our experienced


workforce is not always tapped for their expertise. Personnel without the necessary skills may be designing and conduct- ing [Soldier touchpoints]—with mixed results.” Bennett put a fine point on the issue of mixed results, and the importance of careful and deliberate testing, saying, “If a mistake is made, potentially, the result is loss of life.”


Army leaders have prioritized HSI through policy and official guidance, but there is still room for improvement. Shattuck said the Naval Postgraduate School offers


Army AL&T Magazine


Summer 2021


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