COMMENTARY
Navy users, too), consistent messaging and transparent communication, we assuaged concerns and users learned to consistently trust the tool and the results it produces.
Building on our users’ trust, our team, now 11 strong and made up of individ- uals from across the Army contracting enterprise, is working to deliver a variety of new solutions using intelligent automa- tion technologies designed to streamline and modernize existing acquisition busi- ness systems and processes. Some focus areas include streamlining the acquisi- tion requirements process, unlocking key pricing insights, tracking government furnished property, using artificial intel- ligence and machine learning to better analyze Army contract transactional data and execute better market research, among many others.
Combined, these efforts, once fully developed and deployed, will produce extraordinary changes with massive impacts across the Army enterprise. Our goal for these solutions is, once mature, to work as seamlessly as technologies that have embedded themselves into our modern lives today do, like doing sums using a calculator, or navigating using GPS. Wide-reaching changes to estab- lished processes, systems or ways of doing business, brings the necessity for all of us to learn about, adopt, try out and eventu- ally trust new ways of doing things.
CONCLUSION Tere are several ongoing formal efforts to modernize legacy systems, processes and functions across the federal government. Process modernization in its many forms offers a variety of key benefits: streamlined processes, improved data transparency, enhanced security and accuracy, reduced time spent on administrative tasks, fewer administrative errors, increases in compli- ance, lower operating costs and faster
IN THE FAST LANE
Business process modernization will only be effective if Army personnel trust technology to access important data and complete functions, roles or processes that were traditionally performed manually.
access to accurate, timely information to name a few.
With those outcomes in mind, each of us plays a crucial role in adopting modern- ization. By setting aside our personal attachment to the way we’ve always done things or our familiarity with one process, and allowing technology to take over some of the important but tedious administra- tive tasks, we modernize by improving processes one at a time, enabling change by embracing it. As we move forward, we just might find ourselves with better work products, more time to solve other criti- cal problems and a good opportunity to
laugh about “the old days” when we used to complete an arduous process manually.
ELIZABETH CHIRICO is the acquisition innovation lead in the Office of the Deputy Assistant Secretary of the Army for Procurement. She holds an M.S. in acquisition and contract management from the Florida Institute of Technology and a B.A. in English from the University of Mary Washington. She is Level III certified in contracting and is a member of the Army Acquisition Corps.
https://asc.ar my.mil
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