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KEEPING IT REAL


Whether it’s on the job or in daily life, we all, at one time or another, find ourselves in a situation where a decision needs to be made and we react accordingly. But it’s how we react that will determine the best—or worst—outcome.


Mark Shaeffer has found this to be true on many occasions and one of the most impor- tant lessons he’s learned during the course of his career is that what may appear to be “reality” in some circumstances, is not always the case. He said when determining what has just taken place—in any given circumstance—people don’t always consider all contributing factors and typically jump to immediate conclusions. Which, he said, ultimately leads to hasty decisions, ineffective strategies and sometimes formulating the wrong conclusions.


MARK SHAEFFER


COMMAND/ORGANIZATION: Joint Program Executive Office for Armaments and Ammunition, Program Manager Close Combat Systems


TITLE: Program support specialist


YEARS OF SERVICE IN WORKFORCE: 12


DAWIA CERTIFICATIONS: Level III in program management


EDUCATION: B.A. in history, University of Richmond


AWARDS: U.S. Army Achievement Medal for Civilian Service (2019)


“In the past, I tended to run high on adrenaline and often responded too quickly to circumstances—priding myself on being proactive—but in the process found that I had misjudged the situation even before the dust settled,” he said. Especially when there was a conflict within a team or organization. “I realize how detrimental conflict can be to an organization, so I want to nip it in the bud as quickly as possible. I also have a strong advocacy streak in me and cannot tolerate injustice or team members stomping on one another in the process of accomplishing the mission.”


Shaeffer said that, in the past, both his proactive pride and strong advocacy tenden- cies have led him to be hasty in drawing the wrong conclusion and at first attempting to correct a scenario that was in fact not anywhere close to reality. “Trough the help of several wise mentors, I have learned to take time to breathe—sometimes literally— and process what happened before developing the proverbial three courses of action to execute.”


Shaeffer’s position supports U.S. Army foreign military sales, while protecting U.S. technology. So his responsibilities routinely involve weighing options before deriving viable solutions.


“My role not only supports the U.S. national security strategy, but also enables our warfighters to work confidentially alongside coalition forces with the same systems they have trained on and used throughout their careers,” he said. So, hastily made decisions could have serious consequences. “My greatest satisfaction comes from finding solutions to complex challenges, especially when our allies have an urgent requirement for a U.S. Army capability,” he said. “However, in the rush to deliver needed capabilities, it would be easy to overlook technology security or foreign disclosure concerns. Terefore, I lean heavily on several key organizations and tools within the U.S. Army to walk the fine line between security assistance and guarding U.S. interests.”


Although some might say Shaeffer entered the Army Acquisition Workforce by chance, he would somewhat disagree. “I was in the middle of a major career change, having


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Army AL&T Magazine


Summer 2022


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