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experience? Are any of these personnel warranted? What type of contract actions have they executed in the past, and what additional expertise is required?


A detailed analysis of the mission, opera- tional


location, duration, and available


resources will help the CCO prepare for the upcoming mission. Many consider- ations will influence how a CCO operates; however, the key to success is deciding what capabilities will be provided to customers.


DEFINING CAPABILITIES What is a capability? It is the quality of performing a specific function that is required, valued, or


important to an


internal or external customer. How can a capabilities-based approach be applied to establishing a contingency contracting office and to executing contracts during a contingency operation? In short, such an approach is concerned solely with what an office can do for customers: When a cus- tomer walks into a contracting office with a requirement, what can the CCO do for that customer? By viewing the office from the customer’s perspective, it is easier to decide what capability is required.


In general, most contracting offices pro- vide pre-award and post-award capability. The capabilities approach is a conceptual framework that not only addresses pre- award and post-award capability, but also helps CCOs structure the office and determine what additional capabilities to provide. When considering how to orga- nize a contingency contracting office, CCOs should consider the 10 capabilities in Figure 1. These are not all-inclusive list of required capabilities, but a starting point that allows CCOs to add additional capabilities as necessary.


THE PHYSICAL LAYOUT The next step is integrating these capa- bilities into a simple, efficient office layout.


CCOs typically approach establishing a contingency contracting office in an ad hoc fashion, with a focus on doing rather than thinking. CCOs


should focus on


providing specific contracting capabilities that are directly related and inextricably linked to the needs of the customer. Based upon U.S. Army Field Manual 4-92, Con- tracting Support Brigade, these are standard sections assigned to a contingency con- tracting battalion, including plans and policy, operations and requirements, and contract administration services.


Additionally, the layout demonstrates that the battalion has taken on the role of a regional contracting center (RCC) in a deployed location. The leadership and management of an RCC may con- sist of a director (a lieutenant colonel or major), a deputy director (a GS-14 in the 1102 series), and senior enlisted advisor or sergeant major (in Military Occupa- tional Specialty 51C). A brief functional description of capabilities, and their cor- responding sections or teams, follows:


 Acquisition planning is provided by the operations and requirements section, in coordination with the contract admin- istration services section.


 Pre-award procurement is provided by the construction, services, and com- modities teams.


 Workload management is performed by the director and/or deputy director, in coordination with the construction, services, and commodities team leaders.


 The operations NCO in charge pro- vides customer service, via a dedicated help desk located at the entry point, by rapidly engaging customers and direct- ing them to the appropriate section.


 Information and data management is accomplished by arranging multiple tracking and status charts or boards that display information about the current operational picture, thereby ensuring


that the RCC maintains operational situational awareness.


 The existing theater contracts and regional or local vendor base information capabilities provide real-time informa- tion for use in making business decisions.


 Post-award contract administration, along with training for quality assur- ance personnel and contracting officer’s representatives, is performed by the contract administration services section.


 Finally, the plans and policy section provides customer training on the pro- curement process and field ordering officer’s duties and responsibilities.


CONCLUSION The capabilities-based approach to estab- lishing a contingency contracting office is a customer-centered method that con- siders not only what the customer sees, but also what the customer can expect.


As long as the CCO conducts detailed planning, provides value-added capability, and integrates that capability into a simple structure, he or she will excel at helping customers fulfill their critical requirements.


For more information, contact LTC Myers at 210-295-6147/DSN 421-6147 or vernon.myers@us.army.mil. Or to


go the 916th Contingency Contracing


Battalion’s milBook site at https://www. milsuite.mil /book/g roups /916th- contingency-contracting-battalion.


LTC VERNON L. MYERS is Commander of


the 916th Contingency


Contracting


Battalion, Fort Sam Houston, TX. He holds a B.S. in finance from Central State University and an M.S. in materiel acquisition management from the Florida Institute of Technology. Myers is Level III certified in contracting and in program management. He is a U.S. Army Acquisition Corps member.


ASC.ARMY.MIL 95


CONTRACTING


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