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HOLDING TO ACCOUNT


R


eviews, audits and investigations tied to DOD contracts have identified a need for improved and increased focus on contract administration and oversight. Because of years of focusing on contract


awards and obligation rates, and a reliance on external agen- cies for contract administration, Army Contracting Command (ACC) has not fully exploited its ability to add value to Army readiness through effective contract administration.


Proper contract administration and oversight decrease cost and operational risk as well as ensure that the government gets what it’s paying for under its service and supply contracts. To address these areas for improvement, the Contract Administration Training Center (CATC) was established in 2021 at Army Contracting Command ‒ Rock Island, Illinois (ACC-RI). Te CATC mission is to train civilians and Soldiers in contract administration, specifically in the acquisition functional areas of contracting, government quality assurance and government property administration.


Before the establishment of the CATC, Contract Administration Services (CAS) training was executed as Contingency Contract Administration Services (CCAS) and served primarily as a pre- deployment training. CCAS was a two-week training that was all classroom and practical exercise based. Additionally, the trainees were not exposed fully to all three functional areas during class- room instruction: contracting, quality assurance and government property. CATC’s redevelopment of this training and some of the objectives of the three-pronged approach includes increased engagement, cross-training of all three acquisition functional areas and information retention. Tis is done by instructing the whole on all three acquisition functional areas, incorporating the use of current, active contracts and task orders, as well as


executing real-world events such as on-site quality assurance surveillances and property management system analyses.


Te CATC aims to add value to Army readiness through effective contract administration, train personnel in methods for hold- ing contractors accountable, obtain value for the warfighter and raise proficiency levels in contract administration for acquisi- tion professionals.


At ACC-RI, in the center’s Power Projection and Base Readi- ness (PP&BR) Directorate, which handles the large, complex and highly visible Logistics Civil Augmentation Program and Enhanced Army Global Logistics Enterprise (EAGLE) program, the training has been a game changer, according to Amber Caulkins, PP&BR director.


“CATC has spotlighted areas of improvement, highlighted what is right in terms of contract administration, and has set the stage for success for many of the contracts being administered thus far out of my directorate,” said Caulkins. “Often we focus on the immediate need of the contract award, but it’s time to shift our mindset and focus on what proper contract administration can do for us, and that is exactly what CATC brings to the table.”


Katie Olson, EAGLE branch chief, said the training events have opened doors for active communication and listening among teams and fostered an environment between active-duty members and civilians to build cohesiveness and comradery.


“We have seen a change in the program oversight and engage- ments to ensure our contractors are performing to their requirements,” Olson said. “If areas of concern do arise, our teams are able to communicate and properly document areas for


Overall, this training approach quickly builds trainees’ confidence and skills so they can immediately apply robust administration on all of their contracts.


74


Army AL&T Magazine


Summer 2023


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