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PLANNED EVOLUTION


How the workforce of Corpus Christi Army Depot repositioned itself for tighter times


by Mr. Curtis Titus and Ms. Brigitte Rox S 96


ince 2011, Corpus Christi Army Depot (CCAD) in Texas has made sweeping changes to its business culture and practices that not only reduced the depot’s con- sumption of government funds and material resources,


but also positioned CCAD to continue providing top-quality support to the nation as military spending diminishes.


Te U.S. government cannot afford to purchase new aircraft for each mission. Rather, it must rely on the organic industrial base (OIB) to modify aircraft and components to handle the specific needs of the next mission. As the largest helicopter, engine and component maintenance facility in all of DOD, CCAD has a number of capabilities found nowhere else, including its state-of- the-art bearing reclamation facility and transmission test facility, the only one capable of testing AH-64D Apache, UH-60A/L Black Hawk, CH-47D Chinook and OH-58 Kiowa transmis- sions. It can also provide overhaul, repair and modification of rotor heads and controls for any joint-service helicopter. CCAD’s workforce of some 5,000 civilians continues to evolve by adding capabilities that will be needed for the future of defense.


Te drawdowns from Iraq and Afghanistan, coupled with reduced budgets, have signaled a number of challenges for the


Army AL&T Magazine January–March 2014


Army and for CCAD. Te depot’s workforce has met those chal- lenges by treating the OIB as a business and finding smarter, more efficient ways to invest in its people and technology, in the spirit of better buying power.


With a complete organizational restructuring, strategic plan- ning and fundamental cultural change, CCAD shook off a complacency that had developed over years of high-volume operations and prepared the organization to weather current and future storms.


THE PRICE OF PROSPERITY After 9/11, CCAD thrived in a war-driven climate for 10 years, maintaining the Army’s aviation capability for the UH-60, CH-47, AH-64 and OH-58. CCAD experienced exponential growth, with a tenfold increase in production orders and a six- fold increase in revenue between FY03 and FY11.


CCAD welcomed this spike in production, but the volume created process and capacity issues that had to be resolved quickly. Initially the depot responded by spending more money and hiring more contractors to alleviate the issues, but this strategy could not be a stable, long-term solution while the


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