TEST BED
The 2nd Brigade Combat Team, 1st Armored Division (2-1 AD) readies its integrated motor pool in preparation for NIE 14.2, held this spring at Fort Bliss, TX. NIE 14.2, which focused on joint and coalition force integration, assessed communications and network gaps. The NIEs have yielded many lessons learned for the Army in a number of areas, including training and readiness. (U.S. Army photo by SGT Vincent Byrd, 2-1AD Public Affairs)
no accommodation for weather and other factors that might affect OT.
Recommendation Assume that test objectives are subordinate to training objectives, sacrificing control of an OT any time it is superimposed on a collective training event. Develop explicit acceptance and contingency plans when performing OT in conjunction with any training exercise.
LL_531: NET should include what to write, and how, when generating trouble tickets.
Background During a network integration test, trouble ticket information did not provide sufficient details. Tis resulted in delays and rework to clarify and fill in missing information and to track the correction of issues as clarification was received.
Recommendation To ensure that trouble tickets contain sufficient detail to understand a problem, NET should include discussions of system architecture and how components
interface with the system, internally and externally. Also, training should include how to properly complete a trouble ticket.
LL_527C: Offer common courtesy and conduct meetings and performance training appropriately so that all participants may benefit, including both those physically present and those attending virtually.
Background During daily issue resolution tag-up meetings at a major network integration test, poor presentation and inadequate skills with audiovisual equipment prevented some attendees, both those present and those who called in, from participating. Poor techniques included not speaking loudly enough for others to hear, improper microphone use and failure to announce slide numbers.
Recommendation Rooms should have no audio obstructions. Te meeting host should insist that all presenters speak loudly, clearly
and
directly into microphones placed at appropriate locations. Presenters
should
ASC.ARMY.MIL 27
reference slide numbers. Side discussions should take place outside the meeting room. Questions should be repeated if attendees find them difficult to hear or understand. It may be helpful to outline common speaking courtesies and meeting practices on a large poster in the meeting room, in plain sight of all presenters.
CONCLUSION You can benefit from these experiences by becoming a registered ALLP user; look for these lessons by their LL identifiers.
For more information on acquisition lessons learned, go to
https://allp.amsaa.army. mil and request an account.
MR. HARRY REED is an operations research analyst with the U.S. Army Materiel Systems Analysis Activity’s Army Acquisition Lessons Learned Team. He is pursuing a master’s degree
in program management
from the Florida Institute of Technology and holds a B.A. in mathematics from Johns Hopkins University. He is Level II certified in engineering and is a certified Lean Six Sigma Black Belt.
ACQUISITION
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