ON THE RIGHT GTRAC
a live system. According to Juan Tor- res, a GCSS-Army trainer at Fort Bragg, North Carolina, “Te users are learn- ing faster during the over-the-shoulder guided training. Tey like being able to ask questions as they execute their daily mission in a live system.”
Te first component is web-based train- ing. Tirteen modules are hosted on the GCSS-Army field-facing website, and a robust training center (
http://gcss.army. mil/Training/WebBasedTraining. aspx) provides a suite of lessons intended to familiarize the new user with the basics of GCSS-Army, including the structure, language, process flow, basic navigation and access administration. If the entire training process is crawl-walk-run, web- based training is the “crawl.”
Te second component is the GCSS-Army Training and Certification (GTRAC) sys- tem, a dynamic and progressive training management environment that allows users to register and take certificate-producing and introductory web-based training spe- cific to their business area, as well as formal new equipment training. Te training now is more targeted to the specific user’s role within their business area. GTRAC intro- duces the user to the theory and logic of processes within a realistic scenario; simu- lations of the live system allow the user to gain experience in executing the mechanics of each process.
Next is Formal classroom training varies
instructor-facilitated training. from
four to 40 hours, depending on the business area. Tis is followed by over- the-shoulder support, which puts
into
practice all of the concepts learned dur- ing familiarization web-based training and formal new equipment training. A qualified trainer walks the user, who now has full access to data from their business area, through the execution of a daily
60
SPREADING THE WORD
The final step in the GCSS-Army fielding is to provide the new equipment training package to the respective TRADOC institutions and regional troop schools. (Graphic courtesy of the author and USAASC)
process battle rhythm in a live environ- ment. Te processes are repeated, with the trainer gradually backing away as the user becomes comfortable.
Te last component is the user manual plus, a dynamic, all-inclusive, searchable online reference manual that contains cue cards, transaction guides, job aids and simulations to lead a user through detailed process steps. Te content is easily accessed within GCSS-Army, is available in multiple formats and is downloadable.
Full speed ahead! Armed with an improved version of the training strat- egy used for all of Wave 1 and through fielding group 20 of Wave 2, the product manager continued to execute the Wave 2 fielding unabated.
BUILT FOR VARIATIONS Faced with the need to streamline training to maximize cost avoidances, the program management office, in coordination with the U.S. Army Combined Arms Support Command, Army G-4 and the assistant secretary of
the Army for acquisition,
Army AL&T Magazine
July-September 2017
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