CARL S. POLCYN


COMMAND/ORGANIZATION: Product Lead for Ground Mobility Vehicle, Joint Program Office for Joint Light Tactical Vehicles, Program Executive Office for Combat Support and Combat Service Support


TITLE: Logistics management specialist YEARS OF SERVICE IN WORKFORCE: 9


DAWIA CERTIFICATIONS: Level III in logistics; Level I in program management


EDUCATION: B.S. in business administration, Ferris State University; Advanced Acquisition Certification, Naval Postgraduate School


THE IMPORTANCE OF DIFFICULT CONVERSATIONS


“ tive Office for Combat Support and Combat Service Support. T 34 Army AL&T Magazine Spring 2020


“One of the biggest challenges I face in my work is helping others realize that improving the existing processes is a necessary part of government business,” said Polcyn, who is part of the Product Lead for Ground Mobility Vehicle within the Joint Project Office for Joint Light Tactical Vehicles. “With the need to accom- plish more with fewer resources, it is important that we process-map, remove waste from processes, plan, budget, schedule, benchmark, etc. Leveraging the continuous process improvement and Lean Six Sigma concepts is one way we can achieve a self-sustainable agency and meet our customers’ needs at the same time.”


Polcyn became a member of the Army Acquisition Workforce in 2011, starting in the Program Management Office for the Family of Medium Tactical Vehicles and supporting a rapid fielding in Afghanistan. He came to acquisition from a career in restaurant management and, surprising as it might seem, found that there’s a fair amount of crossover between the two. “Both positions involve urgency to get the customer—or Soldier—what they need. And while it’s very rewarding to see satisfied customers, it’s also a complex process, communicating with custom- ers and teammates in a fast-paced environment.”


he hardest thing in the world is to change the minds of people who keep saying, ‘But we’ve always done it this way.’ ” So said pioneering computer scientist Grace Murray Hopper—and Carl Polcyn, logistics management specialist for the Program Execu-


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