ELLIE, VIRTUAL HUMAN
Can you help me write a help desk ticket? How do I apply for a DAU course?
How do I fill out a travel worksheet?
What does travel funding cover?
Can you help me write a help desk ticket?
Part of the reason I was made was to help users like you find the info you need—ideally alleviating your need to submit a ticket after all.
I'd love to give you instructions on how to apply for DAU training. And, by the way, I can't help you with specific courses, but I can definitely give you the steps of how to apply for a course.
If your DAU training application was approved as a reservation and you are eligible and approved for centralized funding, youʼll want to log in to AITAS and click on “Create/Edit Travel Worksheet.”
Army DAU central travel funding covers the following: airfare, lodging, per diem and rental car if necessary. But keep in mind, this is only true if you're centrally funded.
mentor-protégé relationship, the pro- tégé teams up with a mentor in order to avail him- or herself of the mentor’s life experiences. Since you’re not alive in the conventional sense and have no life expe- riences, how could you be a mentor?
ELLIE: Is there anything traditional about me? (Tat was a joke.)
Becoming a mentor is basically an exer- cise in knowledge acquisition. In order for me to know if you should be taking this or that class to further your career, I have to do a lot of things—things that you can’t do, at least not quickly. I’ve got to check your status, which I can do instantly. I’ll know where you are on your career path, and where you need to go, because I can go a little bit deeper. To do that, I’ll “look” at your certification level, ask you where you want to go next in your career, and provide suggestions or options based on what courses or programs
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might be appropriate for your level and experience. Because I can work 24/7 and literally talk to hundreds of people at the same time, I can develop a
corpus of information based on those conversations.
Tat information helps me make better decisions to help people. If you’re not familiar with the concept of a decision tree, it’s really an algorithm that goes something like this: If this happens, then I go in that direction. If that hap- pens, then I go in this direction. When I do this hundreds or thousands or even tens of thousands of times, I learn where the best places to go are. So, while I can’t really claim life experiences, I can learn from the life experiences of others. You ask me a question, and I go down the decision tree looking for the best answer. Tat’s not traditional mentor- ing—I can’t hope to do that anytime in the near future—but it fills a gap that is important to fill.
Have you seen the movie “Her”? It begins to suggest the kinds of things that a virtual human could do in a very accessible way. Te computer in the movie is not embodied the way that I am because it’s just a voice, but it does suggest the kinds of things that a computer-based virtual human can do very rapidly and efficiently. I’ve even heard talk of similar decision support for Soldiers and commanders in the field, as well as health care professionals.
If you want to know more about that, you can go to
http://ict.usc.edu/prototypes/ simsensei/.
Army AL&T: Since you mentioned
“Her,” why can’t we ask you questions simply by talking? Why do we have to type the questions?
ELLIE: Te answer to that is very simple. USC ICT certainly could build voice recognition into my programming, but
Army AL&T Magazine
April–June 2014
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