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A BOLD FUTURE FOR THE ARMY


FIGURE 1


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AESIP: Army Enterprise Systems Inegration Program ERP: Enterprise resource planning system ECC: ERP centeral component EDW: Enterprise data warehouse GCSS: Global Combat Support System GFEBS: General Fund Enterprise Business System LIW: Logistics Information Warehouse LMP: Logistics Modernization Program


TOO MUCH MOVEMENT


Segregation and duplication of core ERP functionality has led to unnecessary movement and replication of data across the Army’s logistics enterprise. Integration is further complicated, the authors noted, when processes require personnel data. (Image courtesy of the authors)


ERPs. And access is in the right hands: One or more ERPs are represented in every supply room, motor pool and orderly room— not to mention every headquarters from company to corps.


Logistics ERPs have undoubtedly improved Army effectiveness. LMP permits visibility and management of national-level stock and organic industrial base production down to the shop floor. GCSS-A integrates all unit-level supply and maintenance transac- tions into a single system. GFEBS replaced more than 80 legacy systems and standardizes financial, asset and accounting data across all three Army components—active, Reserve and National Guard. (See Figure 1.) Most desired core ERP functionalities have been fielded and are in sustainment mode, except Army aviation, which is scheduled for GCSS-A Increment II.


But even in sustainment, costs have ballooned. Different program offices operate each ERP. Years of customizing core


110 Army AL&T Magazine January-March 2019


functionalities and of decentralized hardware and software strategies have made ERP integration efforts costly and have spawned integration applications such as the Army Enterprise Systems Integration Program Hub and Logistics Information Warehouse.


Most troubling is user communities’ real or perceived lack of return on investment. Some users complain of lengthy requirements-gathering sessions with multiple rounds of priori- tization and approval, followed by extended wait times (six to 12 months) for low-complexity change requests. Often they discover that requirements have been misinterpreted when enhancements are finally delivered.


LOGISTICS ENTERPRISE REIMAGINED Careful observation of the most successful private sector ERP implementations reveals essential characteristics that the Army


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