Instilling Excellence

By January 29, 2016September 1st, 2018Army ALT Magazine, General
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Heidi Shyu’s legacy in Army acquisition

From the Principle Deputy Assistant Secretary of the Army
for Acquisition, Logistics, and Technology
Mr. Gabriel Camarillo

FIGURE 1 GETTING CLOSER Throughout a five-year period of remarkable change and instability, Assistant Secretary of the Army for Acquisition, Logistics and Technology (ASA(ALT)) Heidi Shyu has left a remarkable legacy as a leader, professional—and, to many, a mentor. Her tenure in the ASA(ALT) organization has left not only lasting impacts on the warfighter and the acquisition process, but also an indelible mark on the Army acquisition community, and all those she worked with and alongside during her time with the Army. We will miss her significant contributions to the Army.

Ms. Shyu first joined ASA(ALT) in November 2010 as the principal deputy. She was nominated to serve as the ASA(ALT) in February 2012 and confirmed that September. During her tenure, I have had the distinct privilege and pleasure to serve as both her special assistant and principal deputy—a proximity that enabled me to learn a great deal. Watching her gracefully assume and execute the heavy responsibilities of leading a workforce of nearly 5,000 people and managing more than 600 Army programs, I quickly came to appreciate her business acumen, strong technical expertise, unparalleled leadership and, above all else, her unwavering commitment to the warfighter.

A MEMORABLE BEGINNING

A MEMORABLE BEGINNING
Shyu is sworn in as the ASA(ALT) by Undersecretary of the Army Joseph W. Westphal on Oct. 4, 2012, at the Pentagon. She had served as acting ASA(ALT) since June 4, 2011. Shyu is retiring at the end of January. (Photo by SSG Bernardo Fuller)

Her time in the Office of the ASA(ALT) spanned one of the most austere fiscal climates in the history of the service, with steeply declining budgets across DOD, and saw a significant drawdown of personnel and equipment from two theaters. Despite these challenges, I was always impressed by her commitment to a future that needed preparation: capabilities that required investment, threats that required a planned response and future leaders in the organization that called for mentoring. Throughout it all, she infused our work—the Army’s mission—with an uncommon humanity and disarming sense of humor. Working in Army acquisition became more than a noble calling; it became an exciting and enjoyable endeavor on behalf of our Soldiers.

LEADER OF LEADERS

LEADER OF LEADERS
Shyu, flanked by the author and LTG Michael E. Williamson, principal military deputy to the ASA(ALT), joins senior leaders from across the Army acquisition community—primarily program executive officers (PEOs) and deputy assistant secretaries of the Army (DASAs)—at the PEO-DASA Summit in December 2015 in Orlando, FL. (Photo by 1LT Brittany Kluck, 143rd Sustainment Command (Expeditionary) Public Affairs)

MANAGING WELL ON MULTIPLE LEVELS

Secretary Shyu’s accomplishments are too numerous to describe here, but three stand out as she leaves ASA(ALT). First, she established a successful emphasis on core competencies for the enterprise. Sound program planning, risk management and detailed execution reviews were her hallmarks. She worked tirelessly on evenings and weekends, often summoning us to technical “deep dives” that lasted hours to help define a program strategy. The result was a set of programs that were managed well with clear direction and strategy. This no-nonsense approach to acquisition offered a lasting counterpoint to critics who pointed to a history of program cancellations and false starts.

A PERSONAL APPROACH

A PERSONAL APPROACH
Typical of her ASA(ALT) leadership style combining a disarming sense of humor with a solemn dedication to the warfighter, Shyu shares a lighthearted moment with the Soldiers of 4th Battalion, 27th Field Artillery Regiment, 2nd Brigade Combat Team, 1st Armored Division during Network Integration Evaluation 15.2 in May 2015. (Photo by SGT Jessica Littlejohn, 24th Press Camp Headquarters)

Second, Secretary Shyu succeeded in guiding the Army’s equipping efforts beyond the immediate needs of current operations to focus on capabilities required in the future. Her push for a comprehensive approach fundamentally changed the processes used to plan investment in research, development and acquisition to allow for extended planning over a 30-year horizon.

This had the effect of linking processes for defining investment in science and technology with existing acquisition programs and Army sustainment efforts in new ways. These effects will be appreciated for years to come. Finally, in yet another era of acquisition reform, Secretary Shyu reminded us all of an often unheard voice in the debate—that of the program manager.

Contrasting what she saw in acquisition with her own experience in the private sector, she highlighted the differences experienced by government program managers who often lack the ability to flexibly use resources—both fiscal and personnel—to overcome technical challenges and achieve innovative results. She often relied on humorous analogies about the burdens on the program manager who faces accountability for results but shares responsibility across a diffuse set of stakeholders. Army acquisition will miss her ability to communicate these challenges so effectively using inimitable charm and engaging personality.

IN THE THICK OF IT

IN THE THICK OF IT
CW2 Pedro Alvarado, right, retrosort yard accountability officer attached to the 82nd Sustainment Brigade (SB) – U.S. Central Command Materiel Recovery Element (CMRE), briefs Shyu and Gen. Dennis L. Via, left, commanding general of U.S. Army Materiel Command, on CMRE materiel reduction efforts at Kandahar Airfield, Afghanistan, in March 2014. Shyu established a holistic, forward-looking approach to acquisition planning, linking processes for investment in science and technology with existing programs and Army sustainment efforts in new ways. (U.S. Army photo by SFC Jon Cupp, 82nd SB-CMRE Public Affairs)

CONCLUSION

Without question, Secretary Shyu has left an indelible mark on the heart of the Army and DOD acquisition communities. While I know we will all miss her greatly, I remain confident that her commendable dedication to our Army will continue to inspire us long after her departure. I am profoundly grateful to have had the opportunity to learn from her and serve with her. She has earned a well-deserved break from those five-hour technical deep dives, and I wish her all the best in her next challenge.

GETTING TECHNICAL

GETTING TECHNICAL
SSG Micah Hitchcock, U.S. Special Operations Command (USSOCOM) air operations noncommissioned officer in charge, instructs Shyu on how to fire the Precision Sniper Rifle MK 21 MOD 0 during the Special Operations Forces Acquisition Summit at MacDill AFB, FL, in October 2014. Formerly vice president of technology strategy for Raytheon Company’s Space and Airborne Systems, Shyu, who holds advanced degrees in mathematics and electrical engineering, brought strong technical expertise to the job of ASA(ALT). (Photo by TSgt Angelita Lawrence, USSOCOM)


This article was originally published in the January – March 2016 issue of Army AL&T magazine.

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