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VITAL SIGNS, VIRTUALLY


IN THE PAST, THE COMMAND FIELDED TEAMS THAT TRAVELED TO CONTRACTING OFFICE LOCATIONS TO PERFORM EXTENSIVE REVIEWS AND ASSESSMENTS OF CONTRACT FILES AND PROCESSES. EACH VISIT TOOK 10 BUSINESS DAYS.


one of the ECC’s several PMR innova- tions—an automated tracking CAP.


In the past, the CSB command reviewed findings for concurrence or noncon- currence, and then considered the recommendations for applicability. Each of these was the subject of a narrative response staffed through the command, signed and submitted to the DASA(P) with a CAP. Te DASA(P) then con- sidered the command’s response and accepted it with or without additional comments, whereupon the report became a matter of record and the start- ing point for the next PMR.


Te entire process took months; by the time the cycle was complete in an environ- ment outside the United States, most of the key players had rotated out. With the virtual PMR, ECC reduced the follow-up process to a few weeks by combining the findings,


recommendations, comments


and the PARC corrective actions into one document that incorporated both narrative and logical data points that could be tracked. It worked well for both PMR team members and the PARC staff, who could email the newly created PMR report and CAP back and forth, updating and querying easily.


Because the process is all about managing risk, it is only natural that the summary of findings would take the form of a risk assessment for each of the categories of the PMR, as follows:


Te CAP tracking spreadsheet gives the HCA a snapshot at any given time of the progress the CSB is making in lowering the risk category assigned at the time of the PMR. ECC has taken the process a step further and made CAP progress one of the quarterly reported metrics.


CONCLUSION In the end, by using the virtual model, ECC was able to save the $270,000 budgeted for the three PMRs. Tis was possible because the ACC earlier devel- oped and pushed for the implementation


MR. RANDALL HAMILTON is chief of the Management Assessment Division in Contracting Operations at ECC, Redstone Arsenal, AL. He holds a B.S. in general stud- ies from the University of Kentucky, and a master’s of international management and an MBA from Schiller International Uni- versity. Hamilton is Level III certified in contracting and Level I certified in program management. He is a member of the U.S. Army Acquisition Corps.


 Low risk—In normal operations, the organization risks receiving only minor criticism or experiencing only slightly adverse impact


ing operations or customer mission requirements.


 Medium risk—Te organization risks moderate criticism or moderately adverse impact to contracting opera- tions or customer mission requirements. Recommendations


will be addressed


and medium risks mitigated within six months of receiving the PMR report, unless


the ECC commander has  High


approved a waiver or extension. risk—Te


organization risks


severe criticism or may suffer serious adverse impact to contracting opera- tions or customer mission requirements. Recommendations and high


will be addressed risks mitigated immedi-


ately, unless the ECC commander has approved a waiver or extension.


of PCF. Now ACC is building on this progress by refining the capabilities of the Virtual Contracting Enterprise.


to contract-


If the fiscal picture improves next year, the command hopes to maximize the use of its automation tools and reduce the size of the on-site team. Another option would be to conduct the virtual pro- cess first, then use the results to focus a smaller team for a better look at specific gaps in high-risk processes.


Te success of the virtual PMR is yet another example of how an overarching contracting command structure contin- ues to pay dividends for the U.S. Army.


For more information, contact Daniel Gallagher, director of ECC Contracting Operations, at daniel.j.gallagher.civ@ mail.mil.


104


Army AL&T Magazine


October–December 2013


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