BRINGING TRAINING TO THE TROOPS LSS training can be difficult to obtain if it is not available nearby. Here, Washington Army and Air National Guard members begin a two-week LSS green belt training program conducted by 404th Army Field Support Brigade staff, Feb. 25 on Joint Base Lewis-McChord, WA. (Photo by SPC Samantha Ciaramitaro, Washington National Guard)


bureaucracy slowed the pace


of


progress. We set out to change that perception. Without


ALTHOUGH THE LSS PROJECT BEGAN WITH AN ACCOUNTABILITY PROBLEM, I REALIZED THERE WERE ALSO POTENTIALLY SIGNIFICANT COST SAVINGS. THROUGH LSS, IT WAS JUST A MATTER OF DEVELOPING A PROCESS THAT IS TESTED AND PROVEN, USING METRICS.


increas-


ing resources, we cross-trained our core deployment team to eliminate bottlenecks in training, mentoring and certification. No one would be delayed by LSS itself, only by the competing demands of their own schedules. Although green- and black-belt candidates still occasion- ally exceed the 90- and 120-day targets for completing their respec- tive


projects, we showed that


motivated candidates could finish a project in as few as 29 days.


Once an employee has been through training and completed a project, we invoke another key stakeholder, our


certification authority at the Office of the Assistant Secretary of the Army for Acquisition, Logistics and Technology, who reviews the tollgates to ensure that each candidate has demonstrated profi- ciency with the LSS tool set. Te fact that this review rarely takes more than a day or two provides the nearly instant gratifi- cation of a completed project resulting in certification.


As in business, the best measure of the success of this program is repeat cus- tomers. Certified green belts are now returning to expand their LSS skill sets through black belt certification. Here are a few stories of how LSS makes sense for the government.


—MR. THOM HAWKINS


ASC.ARMY.MIL


169


WORKFORCE


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