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SMART SUSTAINMENT


Freedom and Enduring Freedom, where they staffed forward-repair areas so that deployed troops could receive timely and affordable on-site maintenance for their communications equipment.


In addition to workforce development, the Tobyhanna culture fosters compre- hensive and efficient sustainment by encouraging innovation from the bottom up. Employees at all levels receive public recognition when they suggest changes that are implemented both to improve their own work areas and to boost overall productivity. Some of the best ideas bub- ble up from the floor after new workers have spent just a few weeks on the job.


PRIZE-WINNING EMPLOYEES TYAD’s Communications Security Division improved the time it takes to receive, process and shelve equipment, cutting it by almost half. Division personnel used Lean techniques and brainstorming to improve processes, earning a Shingo Silver Medallion. (Photo courtesy of PEO C3T)


One employee suggested that buying a box-making machine would streamline the use of space for packaging COMSEC devices for shipping and storage. He earned a bonus and saved the depot up to $75,000 a year. A former Marine Corps radio operator


suggested changing the


connection switch used to perform soft- ware upgrades on encryption devices so more could be modernized at the same time. His idea cost the depot nothing to implement, but reduced costs by 50 per- cent—savings that were returned to the operational unit that sent the devices and then reaped by subsequent customers. Just this summer, an electronics mechanic helper found a way to save time and the toll on employees’ wrists and hands from manually removing and installing thousands of thumbscrews a month. He devised a socket adapter that attaches to a power screwdriver, making quick work of the 44 turns it takes to unscrew each of four thumbscrews found on a radio set’s mounting base.


PROCESS MADE SIMPLE Peter Ankner, electronics worker, found a way to perform software upgrades on thousands of KG- 175D encryption devices by simplifying a cumbersome process. As a result, employees were also able maximize work space. (Photo by Steve Grzezdzinski, TYAD)


DIRECT IMPACT Tis culture of innovation at TYAD has directly affected how we support and sus- tain Army network programs. When the


42 Army AL&T Magazine October–December 2014


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