Tere’s nothing specific for the military veteran and spouse yet, but we are review- ing that. [But] the added value that we’ve noticed from the military is they tend to stay with us longer, or transfer from loca- tion to location. Because Starbucks is in all those locations, we have a great oppor- tunity [for the active-duty spouse] to be in just about every geographical location. But, also, we have such flexibility of times. At Starbucks, a partner can start at 4 a.m. or 6 a.m., depending on the store, and we have part-time roles available. One thing that Starbucks has always done is, that, at 20 hours a week as a part-timer, you receive full-time benefits.
And with a spousal candidate being able to receive Bean Stock and vacation time at 20 hours a week, having them come to work for us and having that flexibil- ity, that geographical option—one of the things that I’ve noticed is that spouses, every time they’re PCSing [undergoing a permanent change of station], stop work- ing for a short period of time. Tey take care of their family, get the kids back in school, whatever it may be to set up their environment there, and then they try to look for employment again. And it’s a restart. So we really want to encourage our spouses [to understand] that we have that geographical footprint, we have flex- ibility of time, and with that comes the potential to be retained for a long period of time. It really kind of reduces for us that period that would be necessary to train partners, because we have this sur- vivable talent pool that can move across different areas.
Army AL&T: You have a military back- ground. What was your field? What, if anything, do you think it brings to your work with Starbucks?
Tice: My military background is some- what diverse. I enlisted in the Marine
+ REACHING OUT
Devin Craig, second from right, a district manager for Starbucks Coffee Co., and his team run a booth at the Boots 2 Work Military Career Fair in Tacoma, WA, Aug. 27, to talk to Soldiers and veterans. Starbucks aims to hire 10,000 military veterans and active-duty spouses by the end of 2018. (U.S. Army photo by SGT Cody Quinn, 28th Public Affairs Detachment)
Corps and served as a heavy machine gunner with 1st Battalion, 7th Marines, where I served in Operations Desert Shield and Storm and Operation Restore Hope. I then was accepted to serve tours at the American embassies in N’Djamena, Chad, and La Paz, Bolivia. I attended the Supply and Administration Course, after which I supported Headquarters Marine Corps for two years as the supply and logistics chief.
During the last few years before I retired, I represented the Marine Corps and recruited for enlisted [personnel] and officers in the Seattle area. I also helped train new recruiters throughout the state of Washington. Tis latter tour of duty was especially helpful when I started my job search and started working for
Starbucks, but everything I’ve done has prepared me to work here. I think the most important piece of my background that made the biggest impact, is that while I was on recruiting duty, I handled a lot of ambiguity daily, dealing with a lot of variety. Learning to navigate around different workplace situations has helped me transition to civilian culture.
As a Marine recruiter, you’re embedded with the community. You work with high school students, college students, but you also have to navigate high school teachers and principals and counselors and fam- ily members. It’s unfamiliar territory for some if they’ve never served. We have a small population of America that has served in the military. So a lot of it is truly trying to give them the information
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CRITICAL THINKING
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