Tool Kit
The Defense Acquisition University (DAU) Acquisition Community Training Sym- posium April 10 showcased a number of valuable tools to improve tradecraft in the acquisition of services. They include the following:
• 2011 DoD Guidebook for the Acqui- sition of Services (online at https://
acc.dau.mil/CommunityBrowser. aspx?id=472568&lang=en-US)— This 60-page guide defi nes a standard Services Acquisition Process in detail and features a Project Plan for the team to use, among other resources.
• The Service Acquisition Mall (SAM)—Located at http://sam.dau. mil, SAM is a DAU website created to
SERVICE ACQUISITION FRAMEWORK The service acquisition process can be broken into seven steps, each with defi ned tasks. This graphic shows the seven steps and where the major participants enter the process. (SOURCE: Defense Acquisition University.)
Framework for the Service Acquisition Process
MISSION RESULTS
7.
Performance Management Monitor performance Build & manage relationship
MISSION REQUIREMENT 1.
Form the Team Leadership support Build the team
6.
Execute Strategy Select right contractor Award contract Roll out strategy
Buyers CORs
Resource 5.
Acquisition Strategy Business strategy Acquisition strategy
Management Legal PEOs 3. 4.
Requirements Definition Draft requirements road map Define requirement
Market Research Analyze market Identify suppliers
PCOs – Procuring contracting offi cers SB – Small business
PEOs – Program executive offi cers CORs – Contracting offi cer’s representatives QA – Quality assurance
SB QA Reps Project
Acquisition Team
Manager PCO
Tech 2.
Review Current Strategy Conduct historical analysis Define stakeholder & customer needs
Stakeholders Users and
promote collaboration among acquisi- tion workers at all levels of government. It offers a variety of training resources, samples, templates, videos, and tran- scripts in an easy-to-navigate format, as well as pertinent news and materials supporting DAU’s Services Acquisition Workshop.
A key feature of SAM is the seven-step Framework for the Service Acquisition Process. From forming the team to mar- ket research, defi ning requirements, and executing the acquisition strategy to per- formance management, this step-by-step process spells out in detail the players, the purpose, and the objectives of each step, with templates and assignments.
Another key feature is the Automated Requirements Roadmap Tool (ARRT), available for download as a “hands-on” source of real-world examples for perfor- mance-based contracts. It is organized by service portfolio groups, with best prac- tices; training, guidance, and videos; and tools to plan, develop, and execute ser- vice requirements. ARRT guides the user through a process of “fi lling in the blanks” on standard templates by asking relevant questions, much like
tax preparation
software. With these templates, the user can build key contract documents such as a performance work statement, quality assurance surveillance plan, and perfor- mance requirements summary.
—Margaret C. Roth
ASC.ARMY.MIL
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