EMERGING TECHNOLOGY AND MODERNIZING THE ARMY
KE EP IN TO UC H
Soldier involvement during testing brings value to Army modernization ef forts.
by Courtney Savage I
ntelligence is critical to any mission. If Soldiers do not know what they’re up against, they may be unable to reach their objectives or could suffer physical injury. Getting the most accurate and timely intelligence to units on the ground is paramount—and so is developing an intelligence system that is tailor-made for
the Soldiers it will serve.
Involving end-users in an iterative development process helps ensure a system is aligned with their needs and provides valuable insights to validate and inform design decisions and tradeoff analysis. Te Army accomplishes this by conducting Soldier touch points (STPs). STPs are conducted early to identify user requirements that need to be met and pain points with currently fielded equipment that need to be redesigned as they are modernized. Tey are also conducted throughout various stages of development to iteratively refine system design. Post-fielding their conduct identifies system enhancements, new requirements and any missed usability issues. STPs are documented in a program’s Human Systems Integration (HSI) Plan in accordance with Army Regulation 602-2, Human Systems Integration in the Systems Acquisition Process.
STP PARTNERSHIP In selecting participants for STPs, it is critical to have representative end-users to conduct testing. Nearly every state’s Army National Guard has a military intelligence unit. Ideally, STPs would be a mixture of Army and Army National Guard members to investigate issues unique to each. To support this methodology, Program Executive Office Intel- ligence, Electronic and Warfare Sensors’ Project Manager Intelligence Systems and Analytics (PM IS&A) is partnering with the 629th Intelligence Electronic Warfare Battalion (IEW BN) from the Maryland National Guard to ensure that Soldiers will be able to effectively use their intelligence ground stations by incorporating Soldier
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