EMERGING TECHNOLOGY AND MODERNIZING THE ARMY
multiple data collection methods with rigorous human perfor- mance metrics will be used during STPs to increase confidence in the reliability of results. For example, during hands-on usabil- ity testing, Soldiers perform typical tasks as described above with minimal or no training to increase a system design’s intuitiveness and effectiveness. Soldiers rate the ease of use and the cognitive workload experienced when performing the tasks. Test facilita- tors capture performance bottlenecks, those points where Soldiers “get stuck” and need assistance to continue a workflow for both hardware and software tasks. Tasks and workflows that do not meet a pre-established threshold for human performance metrics will undergo a tradeoff analysis where qualitative feedback tied to those tasks, including Soldier-suggested mitigations, help inform any HSI recommendations made to the TGS team.
FULLY CAPABLE
Second Lt. Nicholas Dawson and Spc. James Edwards listen to the Fort Cavazos TGS Operator New Equipment Training Geospatial Intelligence Trainer, Giovanni Nieves, discuss the Lot G’s quad band on the move capabilities and the satellite communications Ultra High Frequency antenna at Aberdeen Proving Ground, on Aug. 7, 2024.
Te battalion’s involvement in the TGS Lot G development has not only contributed to the system’s technical advancement, but has also fostered a culture of continuous learning and growth among its personnel. According to Pieper, Soldiers are the experts on the dynamics of military intelligence units, further enhanc- ing the battalion’s operational effectiveness.
Te next major event for the TGS Lot G is a risk reduction event (RRE) and assessment of its capabilities. Te assessment will take place with a variety of system configurations which will include using the Mission Command Domain Warfighter Integrated Network-Tactical network infrastructure as a reach- back network and in a stand-alone off network configuration. Army Capability Manager – Foundation or ACM-F and U.S. Army Forces Command, a TGS stakeholder, will support the RRE and assessment. PM IS&A’s HSI team is integral to the design of the assessment and for the collection and analysis of Soldier feedback.
During the TGS Lot G RRE and assessment, Soldiers will set up, tear down and operate the system. Te HSI team will collect qualitative and quantitative Soldier feedback. Mixed and
CONCLUSION HSI tradeoff analysis covers seven domains: human factors engineering; manpower; personnel; training; habitabil- ity; occupational and health safety; and force protection and survivability. Te PM IS&A’s HSI and training development experts ultimately inform the human factors engineering, manpower, personnel, training and habitability domains. PM IS&A obtains matrix support from the Defense Health Agency to conduct the Health Hazard Assessment (HHA) to inform the occupational and health safety domain. (For organizations seeking similar support, requests for HHAs can be made at
https://phpubapps.health.mil/HHAR.) After the RRE and assessment is completed and HSI recommendations are made, the 629th IEW BN will continue to conduct STPs with the TGS Lot G over the next 18 months and the feedback from those events will refine future requirements. PM IS&A’s partnership with the 629th IEW BN supporting the development of the TGS Lot G will ensure that Soldiers, especially Army National Guard units, will be able to effectively use their intelligence ground station. Tis partnership ensures that the U.S. Army and National Guard remains equipped with the tools necessary to maintain a strate- gic advantage in intelligence operations, now and in the future.
For more information about TGS Lot G assessment, contact Nate Jones at
nathaniel.jones267.civ@
army.mil.
COURTNEY SAVAGE is the HSI lead at PM IS&A and has practiced user-centered design for over five years since beginning her practitioner career there. Previously, she supported the Army’s HSI Directorate in the development of policy and regulation. She has a B.S. in kinesiology and dietetics from Rutgers University.
https://asc.ar my.mil
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