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system. Tis system is expected to revolutionize the way the sustainment community supports the Army as it pro- vides improved accountability, accuracy and timeliness and enables economies of scale. Te standard Army supply system will be folded into GCSS-A. Making COTS IT already part of that system will enable better management, oversight and tracking, not


to mention lessening the


burden on Soldiers. Another critical element for


integrated


product support is technical data with the objective to identify, plan, resource and implement management actions. Te ultimate goals are to operate, install, maintain and train on the equipment to maximize its effectiveness and availabil- ity; effectively catalog and acquire spare and repair parts, support equipment, and all classes of supply; and define the system’s hardware and software configu- ration baselines to effectively support the warfighter with the best capability at the time it is needed. Without technical data, hardware sustainment can’t function. A


lesson learned when procuring COTS IT is the need for project managers to acquire the appropriate technical data and technical documentation to enable provisioning of repair parts in the stan- dard Army supply system.


CONCLUSION While COTS IT presents a unique set of challenges for organic item management, using proven and standard practices at the unit level that Soldiers are familiar with, coupled with creative solutions at the depot level, could be an effective and efficient solution.


In the past 12 years alone, more than 1 million pieces of COTS IT hardware have been pushed to the field. With sustain- ment accounting for nearly three-quarters of the lifetime costs for a weapon system, total life cycle system management must be thought through before the first piece of equipment is ever fielded. Shortcuts in the beginning of the life cycle can cause havoc on the back end when sustainment kicks in. By forging strong partnerships


and


reaching


across


the aisle while


embracing smart approaches between the acquisition and sustainment communi- ties, the Army will meet the challenge of lessening the burden on Soldiers at the same time it is equipping them with next- generation communication technologies.


For more information, go to PEO C3T’s website at http://peoc3t.army.mil/c3t/ or the CECOM website at https://www. army.mil/cecom.


MR. DAN J. QUINN is the product support manager for PEO C3T’s PM for Mission Command at Aberdeen Proving Ground, Maryland. He has an M.S. and a B.S. in information technology from the University of Maryland University College, and an associate degree in general science from the University of South Carolina. He is Level III certified in life cycle logistics and Level II certified in project management, and is a member of the Army Acquisition Corps (AAC).


MR. ALLEN J. HARDISON is the deputy director for the CECOM Integrated Logis- tics Support Center’s C3T Directorate. He has an M.S. in management from the Florida Insitute of Technology and a B.S. in management from Southern University. He is a member of the AAC, and is Level III certified in life cycle logistics and program management.


ALWAYS VIGILANT


The Army’s well-established supply support and depot repair model is now being replicated for JBC-P, the Army’s command and control and situational awareness capability.


CHIEF WARRANT OFFICER 5 ERNEST “JOE” SYLVESTER is the PEO C3T senior adviser for product support and readiness in the Readiness Management Division. He is the first chief warrant offi- cer 5 assigned to PEO C3T through a joint initiative with the Ordnance Corps and the assistant secretary of the Army for acqui- sition, logistics, and technology to place senior warrant officers with various PEO headquarters.


ASC.ARMY.MIL 69


ACQUISITION


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