Air Force Base, Texas, and rejoined MICC in 2016. He’s quick to note that his successes there are largely because of the mentorship and leadership he has received.
“It’s not practical to mention everyone,” he said, “but two people have proven to be superior leaders and mentors for me: Lorraine Massie, Procurement Opera- tions division chief, and Dean Carsello, the contracting officer for the $4.7 billion aviation maintenance acquisition.”
WINNING TEAM
Angell, third from left, stands with his team from Procurement Operations within MICC Headquarters at Joint Base San Antonio – Fort Sam Houston. From left are Raul Guerra; Division Chief Lorraine Massie; Karl Fischer; Karen Edwards; and Dev Gokool. Not pictured are Cynthia Borlinghaus and Johnny Castro. (U.S. Army photo by Ryan Mattox, MICC Public Affairs)
customer and contractor like, with a lower price and higher performance standards than the previous contract.”
For Angell, the effort reinforced his belief in the importance of communica- tion. “One of the most important lessons a person can learn—and possibly one of the most difficult to master—is in commu- nication: Don’t just hear, listen,” he said.
“When others are communicating, don’t just think about what you are going to say or how you are going to respond. You can learn so much when you finally listen to what people say—and what they don’t say.”
It wasn’t the first time he had learned the lesson. “Many years ago when I was a new contract specialist, I was assigned my first multimillion-dollar acquisition. After I received the purchase request and requirements documents, I contacted the customer to introduce myself. He fired back an email to me and the direc- tor of contracting that started out with
‘Whenever I have to work with contract- ing, I just cringe,’ and it got worse from there.” But by meeting with the customer and listening to what he needed, Angell outlined an approach that met all of the customer’s demands.
Angell’s federal service started in 1981 when he enlisted in the Marine Corps. After five years as an infantryman, he enrolled in college and joined the Army ROTC program. He was commissioned in the Signal Corps and served for eight years. Angell had a hand in contracting while in the private sector, serving as the final decision authority for local contracts for a cable company and submitting proposals through a print distribution company he and his wife founded.
After selling the company, Angell accepted a developmental position with MICC at Fort Lee, Virginia. He left briefly for opportunities at NASA’s Marshall Space Flight Center in Alabama, and Laughlin
When he’s not at work, you can find Angell in a classroom—real or virtual—where he teaches MBA students at Bellevue University, based in Bellevue, Nebraska, and Norwich University, in Northfield, Vermont. While Angell was earning his MBA at Bellevue, he struck up a profes- sional relationship with Dr. David Levy, one of his professors who was also the MBA program director. Four years later, when Angell earned his doctorate, Levy offered him an adjunct professor position.
“Every time I teach a class, regardless of the subject, I learn something new,” Angell said. He’s applying what he learned to MICC, developing online courses in contracting and cost and pricing for analysts and contracting officers. “It’s a force multiplier. We can reach more people across the command and provide training cost-effectively,” he said. He sees the possi- bility for scaling the classes beyond MICC, a subordinate command of the U.S. Army Contracting Command (ACC). Angell uses Blackboard, a commonly available platform that’s also used by Defense Acquisition University, to develop and conduct his classes. “It’s simple to build and navigate, it’s portable and it would be easy for other organizations within ACC to take what we’ve developed and custom- ize it.”
—MS. SUSAN L. FOLLETT
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