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“It’s challenging to do my due diligence as a KO and still keep the customer happy by meeting timelines.”


What do you do in your position, and why is it important to the Army or the warfighter?


As a KO for the Aviation Maintenance Division supporting the Logistics Sup- port Facility (LSF) Management Agency, I perform rapid-response contracting in support of all Army aviation sys- tems and platforms, including Black Hawk, Apache, Chinook, Air Warrior, unmanned aerial


systems, nonstandard


rotary wing, armed scout attack, fixed- wing and aviation survivability equipment. In addition to supporting Army aviation, I support all other U.S. government agencies that operate Army- derivative aircraft—the Air Force, Navy, Coast Guard, Departments of State and Homeland Security and multiple foreign military sales (FMS) customers.


Te contract actions that I prepare in support of these systems are through the issuance of individual delivery orders under a multiple-award IDIQ contract with an operational ceiling of $1.5 bil- lion. Each delivery order is a streamlined competition between the two base con- tract award winners. I have awarded more than 20 new delivery orders since the contract’s initiation 26 months ago and have performed hundreds of modifica- tions. Te office’s fundamental premise is to support the program management office’s cost, schedule and performance requirements. Our efforts greatly reduce cost because the two contractors on our IDIQ contract are small businesses.


To date, we have demonstrated greater than 30 percent cost-avoidance by using


this contract, which equates to an annual savings of around $100 million (based on an annual business base of $250 million). Our


the most recent milestone in my career: it’s an important responsibility that will continue to prepare me for even more advancement within the workforce.


Can you name a particular mentor or mentors who helped you in your career? How did they help you? Have you been a mentor?


streamlined contracting approach


means that from requirement-identifi- cation to delivery-order award is much more rapid and greatly supports the war- fighter by getting required materiel to the field as fast as possible.


How did you become part of the Army Acquisition Workforce, and why?


I began working for the Army in Novem- ber 2004 as a GS-3 through SCEP. I felt SCEP was a great opportunity to explore the government job experience as well as the contracting profession, and I liked that it gave me the ability to gain on-the- job training for my future job while still pursing my bachelor’s degree full-time.


What do you see as the most important points in your career with the Army Acquisition Workforce, and why?


I see three different points of importance so far in my career with the workforce. First, SCEP introduced me to the gov- ernment job experience and sparked my interest in the contracting profession. Additionally, during the two years I was part of the internship program, I was able to move to multiple different offices within ACC-RSA and was introduced to numerous programs and several differ- ent


Tat experience gave me a general knowl- edge of how the different ACC-RSA offices operate and the vital role each one plays in supporting the warfighter. Finally, I think my promotion to KO is


Many people have helped me in my career but I believe one person who has strongly influenced my path is Emily Crittenden, a KO and team lead for the Black Hawk multiyear program at ACC-RSA. I met Emily during my intern program and realized quickly that she was a very intel- ligent woman with a great attitude and sweet spirit. Since then, she and I have been great friends and colleagues and rely on each other during challenging circumstances.


What’s the greatest satisfaction you have in being a part of the Army Acqui- sition Workforce?


One of my greatest satisfactions as a workforce member is being exposed to multiple customers in support of the LSF contract. My communications with different aviation groups, outside organi- zations like FMS customers and the Navy and Air Force have given me a breadth and depth of understanding as to how the workforce supports the warfighter.


What advice would you give to someone who wants to get where you are today?


types of contracting environments.


I would advise a future contracting offi- cer to become extremely familiar with the Federal Acquisition Regulation and other government regulations. I would also suggest they have a great attitude and the ability to multitask.


—MS. SUSAN L. FOLLETT ASC.ARMY.MIL 121


BBP 3.0


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