contribute to long-term successes. Tose agents include systematic benchmarking and other approaches from the private sector, the use of focus group sessions, beneficial suggestions, productivity gain sharing and other tools from the acqui- sition workforce, and applying academic research and structured experimentation.
Recommendation Leverage the private sector, the acquisition workforce, academic research and experi- mentation to identify new and improved processes that can be implemented now and in the future to contribute to more efficient and effective Army acquisition.
LL_848: When planning to receive fielded equipment for a modernization effort, the product office should have a representative on the ground during de-installation, retrograde and return of the equipment.
Background A program began retrograding during Operation Enduring Freedom in FY13. To ensure that equipment was properly accounted for during turn-in and prepped for reset and modernization, the product
office provided detailed de-installation instructions to regional support center, theater provided equipment (TPE) and Redistribution Property Accountability Team (RPAT) organizations. Addition- ally, Army G-8 guidance was approved and provided to the logistics readiness center and TPE drawdown teams. How- ever, once units began turning in systems to the TPE/RPAT yard, there was no subject-matter expert to properly account for system items. As a result, many systems were returned in nonoperational condition or had a high number of shortages with no financial liability investigation of property loss (FLIPL) documentation. Once the first set of systems arrived at the original equipment manufacturer and the issue was identified, the product office assigned a logistics and training technician to help deployed units turn in their systems. Tis cleared technician was closely involved in the process and worked with unit mainte- nance and supply personnel, enabling the unit and the TPE team to accept systems with minimal shortages.
To prevent scope creep and contractor disputes, ensure that contract performance requirements are properly defined and do not simply state “perform until someone is satisfied.”
Recommendation Ensure product office representation and close coordination with all involved par- ties during the de-installation, retrograde and return of systems. Having a represen- tative who knows the intricacies of your product and understands its future role will better posture your office for support- ing follow-on efforts. Additionally, be sure that qualified logistical and system personnel are in contact with local turn-in points to catalog and inventory shortages and to initiate FLIPL if required.
LL_907: Te Army should use the basis of issue plan (BOIP) process to docu- ment software capabilities to allow authorization, funding, training and manpower requirements for maintain- ing and sustaining software.
Background Te Army tracks the tangible materiel it develops by assigning standard study numbers (SSNs) and line item numbers (LINs), which feed into BOIP develop- ment. In more recent years, the Army has moved toward software-only materiel solu- tion requirements in the Joint Capabilities Integration and Development System. Te SSN/LIN/BOIP process has not been applied to software or software-only solu- tions, which has led to an inability to authorize where the software goes, who is supposed to receive it or how maintenance and sustainment are performed.
Treating software and software-only capabilities as tangible items will promote transparency across the Army by includ- ing them in the logistics inventory. Tis may also provide a mechanism to cap- ture other data, such as software license requirements, to support future cost estimates.
Recommendation Adapt the BOIP process to document software capabilities or software-only capabilities for the Army using the stan- dard process that supports authorizations, requirements and funding aspects.
For more information on these and other les- sons learned within the ALLP, go to https://
allp.amsaa.army/mil.
MS. JENNIFER ADAIR is an opera- tions research analyst with the U.S. Army Materiel Systems Analysis Activity, Aber- deen Proving Ground, MD. She holds an M.S. in operations research and project management from the Florida Institute of Technology and a B.S. in computer science from Towson University. She is Level II cer- tified in engineering.
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