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GROUND TRUTH: LESSONS LEARNED


PROGRAM MANAGEMENT LL_670: Te Army must plan to provide sufficient funding to maintain necessary hardware refreshes into the sustainment phase. Te Army should also plan and coordinate refresh fund- ing early in the program life cycle.


Background While policies exist for technical and hardware refreshes, the costs of these refreshes are often not put into the pro- gram objective memorandum (POM) requests at program initiation. Instead, those costs are added in later years, at which time they are more difficult to fund. Without the ability to obtain new hardware, new software cannot be


installed, and the systems become obso- lete and incompatible as other systems continue to modernize.


Recommendation Sustainment costs must be integrated in the initial life-cycle cost and appro- priately called out in the corresponding POM years so that sufficient funding is available for refreshes.


LL_696: Develop system sustainment and operational tempo costs early in the cost estimating process and continually update and validate those figures.


Background Because of conflicting guidance on the part of all parties involved, there was much con- fusion over how to plan for operation and maintenance appropriation costs as well as the responsibility for those expenses. A loosely structured sustainment plan com- pounded the confusion and resulted in the issuance of more conflicting guidance. Troughout the materiel development deci- sion process, various stakeholders provided their input based on their understanding of the sustainment plan; however, that understanding varied among stakeholders, leading to muddled guidance.


Recommendation Once a capability production document has been approved, establish a support- ability integrated product team (IPT) to outline the logistics path forward and the required documentation. Involve person- nel from logistics, software engineering, depot and other key organizations to assist with planning, document prepa- ration and sustainment concerns. Also involve these players in the pre-briefing process to guide the sustainment vision and limit the confusion over the sustain- ment path. Get key stakeholders—the Deputy Assistant Secretaries of the Army for Cost and Economics and for Plans, Programs and Resources; the Assistant Secretary of the Army for Financial Man- agement and Comptroller; and HQDA G-8, as well as sustainment and training representatives from the program evalua- tion group—to buy into the cost estimate.


MAKING CRITICAL ADJUSTMENTS U.S. Army Aviation and Missile Command (AMCOM) logistics assistance representative Joe Peca provides recommendations to SGT Eric Urbanek, who makes a critical flight control adjustment on a Black Hawk helicopter at Redstone Arsenal, Alabama. Experience suggests the value of ensuring that a program have quantifiable supportability metrics, such as mean time to repair and mainte- nance downtime, for all phases of planning and execution. (U.S. Army photo)


SUPPORTABILITY LL_76: Establish quantifiable sup- portability metrics and be proactive in staffing logistics and supportability documents.


Background At the request of a program executive office (PEO), the Software Engineering


34


Army AL&T Magazine April-June 2016


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